Effective Date: May 15, 2026
Welcome to So Install (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, store, and protect information when you use our website, applications, and related services.
By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Account Information
- Phone number
- Username or account identifiers
- Login and authentication information
User Content
- Reports submitted through the platform
- Messages, feedback, and support requests
- Files, images, text, or other content uploaded to the service
Usage & Interaction Data
We may collect information about how users interact with the platform, including:
- Features used
- Buttons clicked
- Session activity
- Device and browser information
- IP address
- Diagnostic and performance information
- Error logs and crash reports
Security & Verification Data
To protect accounts and prevent abuse, we may collect:
- SMS verification records
- Login attempts
- Fraud prevention and security monitoring data
2. How We Use Information
We use collected information to:
- Provide and maintain the service
- Verify user identity and secure accounts
- Process reports and uploaded content
- Improve system performance and reliability
- Develop new features and functionality
- Detect fraud, abuse, spam, or unauthorized activity
- Respond to support requests
- Comply with legal obligations
We may analyze usage patterns and uploaded data to improve our systems, moderation tools, automation, and user experience.
3. SMS Communications
We may send SMS messages for:
- One-time passcodes (OTP)
- Login verification
- Security alerts
- Account authentication
Message frequency varies based on account activity.
Message and data rates may apply.
SMS delivery services may be provided through Twilio or similar communications providers.
4. Sharing of Information
We do not sell personal information.
We may share information with:
- Service providers that help operate the platform
- Hosting providers
- Analytics providers
- Security and fraud prevention vendors
- Communications providers for SMS delivery
- Law enforcement or regulators when legally required
We may also share information if necessary to:
- Protect user safety
- Enforce our terms
- Prevent fraud or abuse
- Protect our legal rights
5. Data Storage & Security
We use reasonable administrative, technical, and organizational measures to help protect information from unauthorized access, disclosure, or misuse.
However, no method of electronic storage or transmission over the internet is completely secure.
6. User Content & Reports
Users are responsible for the content they upload or submit.
By submitting reports, feedback, or uploaded content, you grant us permission to process, store, analyze, and use that content for:
- Operating the service
- Improving system quality
- Safety and moderation
- Research and development
- Feature improvement
Do not upload sensitive information unless necessary for the intended use of the platform.
7. Data Retention
We retain information for as long as reasonably necessary to:
- Operate the platform
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Improve system functionality and security
We may retain certain logs and backup data for security and operational purposes.
8. Children’s Privacy
Our services are not intended for children under 13 years of age.
We do not knowingly collect personal information from children under 13.
9. Third-Party Services
Our platform may use third-party services, APIs, hosting providers, analytics providers, or communication providers that process data on our behalf.
Their use of data is governed by their own policies and applicable agreements.
10. Changes to This Policy
We may update this Privacy Policy periodically.
Updated versions will be posted on this page with a revised effective date.
11. Contact Information
If you have questions about this Privacy Policy, contact:
[Buceye Corporation]
[buceyeco.com]
[help@buceyeco.com